Smartabase is now part of Teamworks

DEDICATED TO YOUR SUCCESS

The People Behind the Platform

When you adopt Smartabase, you access our talented human performance experts and Smartabase support staff dedicated to your success.

Human Performance Consulting Services

Our clients will tell you that one of their favorite things about Smartabase is the team that delivers it. Our Human Performance Consulting Team has delivered over 90,000 hours of implementation support and training across the globe. Their sole purpose is to help you succeed.

All Smartabase clients receive a dedicated allocation of consulting services which can be delivered as a combination of online, phone, email, and onsite service delivery. We work closely with you to ensure your Smartabase implementation goes smoothly and empower you to maintain and evolve your solution. Our consultants also help you stay ahead of new features and benefit from best practices learned around the world.

Education

Through the Smartabase Academy, you and your team will learn everything you need to know to build, maintain, and evolve your unique Smartabase implementation.

Support

The Smartabase Help Center provides you with multiple ways to get the support you need quickly, easily, and on your terms.

Help Desk

The Help Center is staffed by a dedicated team of Help Desk Support Officers Monday through Friday. This team works closely with our Human Performance Consultants to provide enhanced support for your specific Smartabase sites. With multiple channels – including live chat, email, and phone – you can connect with staff using your preferred method of communication.

Knowledge Base

Easily search our Knowledge Base to help you answer common questions or get tips and best practices. Articles, tutorials, integration guides, release notes, and more are available to help you make the most of your Smartabase solution. Use the chatbot to access these helpful resources quickly or chat live with a Help Center Support Officer.